Occidental At Xcaret Destination Hotel Xcaret Park

Name: Occidental At Xcaret Destination Hotel
Address: Carretera Federal Chetumal- Puerto Juarez Km 282, 307

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Playa del Carmen

Aug 07, 2025 - Aug 08, 2025

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Contact Information

✉️ gm_grandxcaret@occidentalhotels.com

🔗 Website

529848715400

📍 Carretera Federal Chetumal- Puerto Juarez Km 282, 307

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Overview

Impressions

Rooms

Reviews

Location

Occidental At Xcaret Destination Hotel Review

The 5-star Occidental At Xcaret Destination Hotel Playa del Carmen offers 757 rooms in at 7 km distance from Nuestra Senora del Carmen Catholic Church. A comfortable stay at this awaits you with a solarium and a sauna.

Breakfast is offered in the in the restaurant every morning. The accommodation has an a la carte restaurant for on-site dining.

Located off Delphinus Riviera Maya Aquarium, the venue is set near Delphinus Xcaret. The jungle Xplor Park is only 1.4 km away.

Occidental At Xcaret Destination Hotel is a short ride from Xcaret Theme Park.

Bathrooms with a walk-in shower and a separate toilet are featured in the rooms.

The nearest bus stop Auto gratis Xcaret is 850 metres away.

Guests with children at Occidental At Xcaret Destination Hotel can take advantage of a children's club, a gaming room and board games. You can engage in archery, lawn tennis and mini golf.

Impressions

Positives and negatives

One of the appealing hotels with lake views in Playa del Carmen.

Beachfront location with safe parking.

Well-equipped rooms feature contemporary furniture and outdoor bathrooms.

Some rates include a coffee machine, two TVs and a mini kitchen.

Delightful Asian menu in the nice restaurant.

Meals include tasty wines, liquors, beers and whiskies.

Exceptional service and wonderful facilities.

Wonderful prices for the area.

The breakfast might be not too good at times.

Minor complaints about a few very unhelpful employees.

Key Features

1 swimming pool
Free WiFi
Beachfront
Free parking
Airport shuttle
Tea/Coffee Maker in All Rooms
Bar

Rooms

Deluxe Room Double

Size: 32 m²

Deluxe Concierge Double

Size: 32 m²

4 guests maximum, of which 2 adults maximum

Deluxe Double Room (2 Adults + 2 Children) Double

Size: 32 m²

Junior Suite Suite

Size: 47 m²

Royal Level Suite Suite

Size: 90 m²

Royal Level Luxury Double

Size: 40 m²

Show rooms

Facilities

Flat-screen TV
AM/FM alarm clock

Rooms

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Dining facilities

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Relax

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage
Pool with view
Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery

Activities for Kids

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room

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Reviews

Cleanliness 8.8/10
Comfort 8.9/10
Facilities 8.5/10
Free WiFi 8.2/10
Location 8.9/10
Total 8.3/10
Value for money 8.1/10

Breakfast was fresh made and staff were attentive. Our room was decent, breathtaking and the bed was very comfortable. The staff did all they can for a very enjoyable stay. We truly enjoyed breakfast that was included. Super central location, it was in a very beautiful area. The beach nearby was lovely and the view was incredible. Compact hotel, great service. Besides, it had fine internet, handy to surf the net.

Central location, caring staff, fully furnished rooms. Comfy beds, it's own balcony, flat screen cable TV and coffee were a nice touch. An easy walk to the spectacular beach. Attentive service within 0.5 km of the airport. We greatly enjoyed our very lovely staying.

Both my children and I enjoyed being there. They made my stay superb. The American breakfast was really tasty and included reasonably priced hot waffles, biscuits and fruit. A nice beach, decent view. The outdoor bar in the hotel had a wide array of premium wines, liquors, beers and whiskies throughout the day. Pet-friendly place to stay while in Playa del Carmen.

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